Guide24 min read18 answers
Getting started
Sign up, set up your workspace, connect where you send from, and launch your first campaign. Then learn your way around the app.
Read the guide →Help center
How can we help?
The Rainmaker user guide, one area at a time, and plain answers to the questions people ask most: why something did not send, what a status means, and what to do next.
User guide
Every area of Rainmaker
What each page is for, what is on it, who can use it, and what every status means.
Guide34 min read25 answers
Campaigns
A campaign is one buyer segment with its own leads, drafts, inbox and results. Here is how to create one, launch it, pause it and tune its settings.
Read the guide →Guide28 min read20 answers
Leads and companies
Fill a campaign with people who fit, see why each one was chosen, add your own contacts and target companies, and decide which companies Rainmaker should keep looking at.
Read the guide →Guide17 min read15 answers
Contacts and your LinkedIn network
See every person across your campaigns in one list, import your own LinkedIn connections privately, and add the ones who fit straight into a campaign.
Read the guide →Guide23 min read20 answers
Review and approvals
Review is where every drafted email and LinkedIn message waits for a yes. Check the sources, then approve, edit, reject or ask for a redraft.
Read the guide →Guide30 min read22 answers
Sequences and sending
How Rainmaker drafts a campaign, times each step, and sends approved emails and LinkedIn messages, plus every reason a message waits or stops.
Read the guide →Guide27 min read32 answers
Inbox and meetings
Every prospect reply lands in one inbox with a drafted answer waiting for you. Send it, book the time they agreed to, and track each meeting until it qualifies.
Read the guide →Guide25 min read32 answers
Channels: your mailbox and LinkedIn
Rainmaker sends email from a mailbox you connect and LinkedIn messages from a LinkedIn account you connect. This guide covers connecting them, keeping them healthy and the LinkedIn queue.
Read the guide →Guide13 min read22 answers
Integrations and CRM
Connect your CRM so the people Rainmaker talks to, and what was said, show up where your team already works. Also covers web search, notification emails and signup tracking.
Read the guide →Guide30 min read26 answers
Home, Insights and signals
Home tells you whether outreach is working right now and what is stopping it. Insights tells you what it costs, what converts and what the agent has learned. Signals and Ask help you act on what is happening in your market.
Read the guide →Guide21 min read22 answers
Billing and plan
What Rainmaker costs, how your free trial works, and how to read, pay and manage your bill from Settings.
Read the guide →Guide12 min read14 answers
Team and roles
Invite teammates, understand the five roles, and see exactly what each role can and cannot do in Rainmaker.
Read the guide →Guide15 min read11 answers
Settings
A map of Rainmaker's Settings page: what each card is for, who can see it, and where to read more.
Read the guide →Guide15 min read13 answers
Privacy and compliance
Choose the markets you can contact, set your company's legal details and data retention, and understand how opt-outs and data requests work.
Read the guide →Guide17 min read19 answers
Your account and workspace
Manage your sign-in and profile, move between workspaces, join a team, control the emails Rainmaker sends you, and earn referral credit.
Read the guide →Troubleshooting
Common questions
Getting started
- Why can't I press Continue on the welcome screen?
- Why does Connect LinkedIn say the LinkedIn account could not be created?
- I skipped the welcome screen. How do I connect my mailbox now?
- Why did Rainmaker take me to the campaign wizard after the welcome screen?
Campaigns
- Why can't I create a campaign?
- Why does the new campaign setup say it could not read my website?
- Why won't my ICP save during campaign setup?
- Can I skip a buyer segment Rainmaker proposed?
Leads and companies
- Why did sourcing add no leads to my campaign?
- Why is the Source more button greyed out?
- What does "Sourcing is taking longer than expected" mean?
- What do the sourcing stopped messages on the Leads tab mean?
Contacts and your LinkedIn network
- Why can't I see my teammate's LinkedIn network?
- Does importing my LinkedIn connections message them or make them leads?
- Why did my LinkedIn connections import stop?
- How long does importing my LinkedIn connections take?
Review and approvals
- Why can't I approve this draft?
- What does "states a fact with no source" mean on a draft?
- What does "is not supported by its source" mean on a draft?
- Why is my draft blocked for an uncited sentence, a nudge line or a meeting ask?
Sequences and sending
- Why didn't my email send?
- Why do some of my leads have no drafts?
- Why weren't LinkedIn notes drafted for some of my leads?
- Why did my approved email change to blocked?
Inbox and meetings
- Does Rainmaker ever reply to prospects automatically?
- What does the number next to Inbox & Meetings mean?
- Why wasn't a draft written for this reply?
- What does "Read this one — the classifier wasn't sure" mean?
Channels: your mailbox and LinkedIn
- Why does it say "Sending is blocked until a From name is set"?
- Why can't I edit the From name or email signature?
- Why did saving my From name or signature fail?
- Why did my mailbox connection fail?
Integrations and CRM
- Which CRMs can I connect to Rainmaker?
- Why can't I see Other integrations in Settings?
- Why did my CRM connection fail?
- What does "Reconnect HubSpot to allow conversation sync" mean?
Home, Insights and signals
- Why is there a red banner on Home?
- Why does Home say the daily outreach cap is reached?
- Why does Home say I'm in test mode?
- Why does Home show no numbers?
Billing and plan
- How much does Rainmaker cost?
- What counts as a contacted lead on my bill?
- Why was I charged for a meeting?
- Why is my Rainmaker bill higher than I expected?
Team and roles
- How do I invite a teammate to my workspace?
- My teammate didn't get the invite. What should I do?
- Why can't I invite teammates?
- Why did my team invitation fail to send?
Settings
- Why don't I see some cards in Settings?
- Why can't I change anything on a settings page?
- Where are a campaign's own settings?
- What is the Operations page for and who can see it?
Rather watch it done?
The tutorials walk through each task with screenshots of the real app.